- Order Placement
- Accepting the Result
- Payment
- Technical Issues
FAQ for Customer
FAQ – Frequently Asked Questions
Still have questions? Before contacting us you might want to look through the questions and answers in this section.Please click on the questions in order to read the answers.
Order Placement
The direct link to our services is
http://www.clickworker.com/en/product-wizard/ or
visit our website at: www.clickworker.com and click on “Login”.
http://www.clickworker.com/en/product-wizard/ or
visit our website at: www.clickworker.com and click on “Login”.
For topically similar texts you can use the “New Topic” button in the job wrapper. Simply add the next title and copy in the instructions towards the bottom of the page.
Processing time can vary greatly depending on the order. For the most part, short texts are usually written within just a few days. Longer text may require more time, mostly depending on the amount of research the clickworker has to do.
After receiving your order, we create a job container that is visible to the clickworkers who have qualified to work on orders of the type you placed (e.g. “Create a text in Spanish”). Instructions for the tasks are visible ahead of time. Be sure to make your instructions clear and concise. This is something we check before adding your job to the queue.
At the moment, we are only able to take on address Web research directly through our online shop. Other research orders must be made by contacting us at helpdesk-us@clickworker.com with a note about the specifics about your project and your phone number for any additional questions we may have.
Yes. Simply enter your first and last name as your company name.
Please upload your resume and cover letter.
Accepting the Result and Quality Control
As soon as the order is completed you can see the results and check if your requirements have been met. During order placement you have the option of choosing internal quality controls. One way to do this is to have an editor, a second clickworker who proofreads and, if necessary, corrects the work of the author. If you chose to use this option you will receive the finished product only after it has been checked by the editor.
If you find that your requirements have not been satisfied you can reject the text with a detailed explanation. The author will then have the opportunity to go back and fix the text. The revised text is then quality checked by us. We decide if it is acceptable for redelivery or if a different author should be asked to write the text. In either case, you only pay for the text you accept.
As our client you receive all usage rights for your content. We also utilize copyscape.com for all text deliverables to check for plagiarism.
As soon as an order is completed you will ber able to access it menu item “Completed Orders”. There you can export your order, using a variety of formats (xml, csv, txt).
Payment
Pricing for text creation, SEO texts and translations vary based on the number of words and the control mechanisms. The specific prices are published in our service sites.
You can download an invoice after we accepted your order.
Clickworker supports payment through PayPal, wire transfer, credit and debit.
Technical Issues
Different Web browsers may display pages differently, and sometimes even incorrectly. Clickworker is continuously working on increasing the cross-browser compatibility of our entire site. At the time of this writing, we recommend the use of the current versions of Microsoft Internet Explorer, Mozilla Firefox, or Apple Safari to use our site. That being said, even different release versions of the same Web browser may display a web page differently.
