Closed Clickworker accounts – what happens to the information?
Clickworker accounts contain all the data relevant to a Clickworker including their profile, current account status and activity. clickworker.com uses the profile information to offer Clickworkers appropriate jobs and the bank and tax information is necessary get paid for completed jobs.
Should a Clickworker decide to cancel their account, the data is saved for a maximum of 40 days. There are two reasons for this. One is so that the account can be easily reactivated if necessary. The other reason is that the bank information is required to pay out any outstanding account balances. If the closed account has a balance greater than the 10 Euro minimum then the person will get paid on the 7th of the following month.
The most common reason payments remain unpaid is because the Clickworker did not provide correct bank information or did not provide any bank information at all. If this is the case, it is impossible for us to generate a proper credit statement and payment cannot be completed. The Clickworker must contact us and provide correct and complete information. Legally, the right to payment has a three year statute of limitations.