The Clickworker support and community management team
Some staff changes have been made in the Support and Community Management team in the course of the past year. Mandy began work as a permanently employed Junior Community Manager in July 2012. She joins Angelina and Daniel, who have been staff members since 2008 and 2010. Mandy will work full time in Community Support as soon as she has completed her studies.
In addition to the permanent employees we now have three student assistants again. Ann Kristin is the longest-serving student and has worked at clickworker.com for over two years. Jana joined the team in August 2012, and Nadine who rounds off the trio, began work at the end of November.
But only Daniel and Angelina are there every day to answer your emails and inquiries. The other four take turns working, which is why messages aren’t always answered by the same person. At the moment the office has a maximum capacity of four people. We hope we will get a larger office in the course of this year so that we can continue to sit together, because things will be a bit “cramped” as soon as Mandy starts working full time.
It goes without saying that we all have other tasks apart from answering inquiries. Mandy is responsible for Clickworker campaigns, Tina for creating the Clicknews and the newsletters, Jana is in charge of blog connection maintenance and answering knowledge portal questions, and Nadine keeps our Twitter channels up to date. Angelina is in charge of recruiting new Clickworkers, and Daniel is crucial for our UHRS support. Additionally they both work on the development of new concepts to improve the work surface at clickworker.com and make it easier to use.
And although he doesn’t come along very often anymore, Angelina’s dog Josh still has a basket in the corner and whenever he’s here he enjoys sleeping on the threshold of the office door. His main job is it to scare people by nudging them with his wet nose under the table.Josh