How and Why to Take Qualifications
Qualifications and assessments come in varying forms. Once a clickworker has registered and filled in their profile one of the first things they should do is access the Assessments section. However, different Clickworkers will see different assessments. This is because they are dependent on location, age, skill level, languages known etc. One of the main assessments is the UHRS assessment. This qualification gives workers the opportunity to work on the UHRS partner platform. This assessment consists of a basic English test, followed by UHRS specific example tasks with instructions to follow. If successful, the worker is then invited to create their UHRS account.
Importance of Qualifications
It is important for Clickworkers to take assessments. Otherwise, they won’t be able to access anything but the most basic of tasks. As clickworker is one of the largest providers of UHRS HitApps many workers will want to that assessment to work on UHRS. Also, it is important for clients and partner platforms who use clickworker’s services to know that workers are being effectively tested. This ensures the highest quality work possible.
Qualifying for Individual Sectors: An Example
One example of a qualification for an individual area is the author sector. To receive tasks in this topic area, questions are asked to test the English language knowledge of the prospective author. This is known as the Author Assessment. The goal is to complete all of the sentences listed. Multiple choices are displayed and the correct choice must be selected. Following this, a percentage is then determined from the answers given in the test. It must not fall below the predefined percentage points. The next step is to write a text on a given topic where specific instructions must be adhered to. Open tasks can be performed as an author after this challenge has been completed. Of course, the score must be within an acceptable range.
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Why do my Percent Results Vary?
The percentage achieved in the qualification a worker takes can change. It depends on how well the associated tasks are performed. Variations in the score occur when a written text is submitted. It is then proofread by an editor who then corrects or sends the job back for correction. If the corrector is extremely satisfied with the task, percentage points can increase. However, they can also drop if the task has not been satisfactorily performed.
The percentage rate will not be affected if a task has been performed to a satisfactory level. The percentage can rise to a level at which new tasks or assessments are activated. If the editor is not satisfied with several tasks, the percentage rate can drop to a level at which these tasks are no longer available. Some qualifications can be repeated after a specific amount of time depending on the task sector. However, some can only be taken once. The exact repeat date can be accessed through the assessments section of the worker account.
Not all qualifications are the same! We have covered the main assessments found in the Clickworker’s profile but some methods are different. Some qualifications are in-job. For example, the worker starts the job and has to pass a series of questions before they can work on the project. If they fail, the worker will no longer see jobs for that project. The client can add their own qualification when setting up their project using the self-service option or via the dedicated clickworker team.
After a worker has passed the assessment and/or qualification they will be able to work on the relevant projects. However, there has to be a continuation of quality. Thankfully, there are many different ways that clickworker ensure this for their clients. A project won’t result in excellent quality data if the worker passed the assessment but did a poor job on the actual tasks. So how can this be avoided?
This is a part of quality management where the results being produced by the Clickworker are assessed. There are many ways this can happen from automated test questions to attention checks. In some projects the client may manually spot check the results and feed this back to clickworker if necessary. Some projects, often longer or harder ones, will see all jobs passed through manual validation. This is where the client or clickworker check every single job before it is accepted. In many cases, if there is an error in the job, it is sent back to the worker so they have the chance to amend it and submit once more. For example, author assessments are all manually checked by an editor who uses a built-in plagiarism checker. Some partner platforms will also measure speed to detect workers working unusually fast or those using bots/scripts.
When registering on clickworker, workers agree that all information relating to jobs, such as instructions, questions, pay, and assessments are never to be shared. If anyone shares this information, especially those who aid cheating, will have their account closed down for breaking the terms and conditions.
If a worker passes the assessment or qualification and then struggles to complete the live tasks, they can always get help. clickworker has a variety of ways a worker can get support:Instructions
Each project will have a set of comprehensive instructions so the worker knows what is expected of them.
All workers can access the FAQ section to help them with any basic information.
The dedicated worker-only forum means Clickworkers can chat to one another about projects and partner platforms in private.
clickworker is on various social media channels such as Facebook, Instagram, YouTube, LinkedIn, and more. However the private Facebook group run by the community team is where workers can ask questions and get answers from assistants or other workers.
Run by the efficient support team, workers can contact via email or online form to clear up any questions they may have. Whilst the team can’t train the workers they will help to clarify some points for the worker.