Sentiment analysis – What do people think of us?
Do people like our company, our products, our campaigns, our service, or do they dislike us? This is a question that is crucial for marketing, because who is going to become a customer of a company they don’t like? Sentiment analysis was created to answer the question of favor or disfavor. Here, we’ve compiled for you what exactly it is, how it works, and how you and your company can benefit from it.
Customer information is of great value for any company. Using it they can determine strategies for the future, acquire their customers directly with individually tailored products, targeted offers as well as communication methods and lead them to conversion. However the knowhow, time and resources required to gather and evaluate this information are often lacking. For that reason there are people who have specialized in just this sort of task – obtaining and assessing customer information – the so-called customer insight manager.
In this blog post we take a closer look at the challenges and opportunities of customer insight management.
Do you have to pay to be found?
The abbreviations SEO and SEA come up frequently in search engine marketing, also known as SEM. SEA stands for paid and SEO stands for organic serach results. However, what exactly do the abbreviations stand for? What are the respective advantages and disadvantages? Do you always have to pay to be found by Google and Co.? The following will provide a few answers to these questions.
In times of online marketing, generating leads online appears to be very straightforward. Simply build a landing page, put a bit of advertising on Facebook and off you go! However, if you have already attempted to generate high quality leads you know that there is more to it. Here are some of the best tips for finding potential customers and for acquiring their contact information.
Landing pages are one of the most important instruments of online marketing campaigns. The nice thing about them is: they can be created easily. For this you just need one of the many homepage builders or a good graphic program. But one look at different landing pages will demonstrate that the same mistakes are made over and over again. Find out now what those are, how to do it better and what is truly important when it comes to landing pages.
Chatbots, same day delivery or personalized purchases – 2017 promises to be an interesting year. This post provides information about which e-commerce trends will expand and be established and what is behind them.
Assistants including Cortana, Siri or Amazon’s Alexo prove that people are quite willing to accept assistance from intelligent machines when they have questions or need help making decisions. This is why chatbots are one of the most significant e-commerce trends. These small programs can bring lasting improvement to the customer’s shopping experience and they are just beginning to take off. For instance, when Facebook presented its bot-engine for the Messenger in 2016, over 30,000 bots were registered just six months later. Users can add them to Facebook-Messenger in the same way as a human contact. The chatbot assists them in the selection of the right eveningwear, the search for the best Italian restaurant or whatever else chatbot operators offer.
A company profile presents a business to the public and among other things helps attract new customers. Especially for unknown companies and brands it is a good opportunity to increase their reach and awareness about them.
How is a company profile created?
A profile is similar to a curriculum vitae or résumé. It introduces a person and characterizes them. A profile should make clear what kind of person is hidden behind it and what defines them. That also includes a person’s characteristics and important stations of their life. A company profile should be similarly arranged: it should provide an overview, list milestones, elaborate on important characteristics, and mention a few points that distinguish the company from others in the field. So beforehand an exact analysis is of great importance. All facts have to be compiled and noted. Of interest, for example, are the year of establishment, significant company activities, cooperation with other firms, or collaboration with well-known customers. The strategy a company pursues should also be mentioned. Possible area of specialization, any out of the ordinary equipment, and special nominations or awards should also be incorporated into the text. So that a potential customer can make reach out as easily as possible, a company representative and their contact information should always be listed. If there is more than one location, these of course should also be mentioned.
When webpage operators hear the term “Penguin” they do not associate it with the cute, black-tailed creatures of the Antarctic. They link it to a Google update that has driven one or two webmasters to desperation by making their perfectly search engine optimized webpage suddenly disappear from the Google ranking. The webmasters had to put a lot of effort into winning back the former rank. But what exactly does Penguin do? And which changes does the version Penguin 4.0 bring? What we can reveal is that Penguin 4.0 will make it simpler to undo penalties by Google.
What is Penguin?
Penguin is the name of an update that combines various changes of the Google ranking algorithms. Penguin’s goal is to suppress so-called web spam in the search results. “Web spam” is a term used to describe webpages that use unauthorized methods to achieve a better ranking in Google. Webpages with a better ranking are supposed to provide the searcher with enhanced value. This is not the case with web spam. These pages are written for search engines and their goal is to produce a large number of clicks.
The first Penguin update was released in 2012. Its effect was immediately perceptible. Many top ranking pages suddenly disappeared from the ranking. In English speaking countries, 3.1 percent of all search queries were affected. In Germany three percent of the search queries were impacted, and in Poland as many as five percent.
For the past eight years we have provided our customers with a service option that enables them to integrate our services via an API into their IT infrastructure and company workflows. Our customers can use the API for example to place new orders, or submit order data and get the results directly back into their system. This service is popular and is being increasingly used. We have now further optimized the API for our customers.
In our marketplace you can build any number of Clickworker teams for yourself, which can then either be chosen or excluded during the job creation process.
Usage of Expert Teams
Logically a team of Clickworkers can be put together whose previous work you have been especially pleased with. This allows you to direct the work upcoming jobs specifically to the Clickworkers on your expert team. In this way you can better guide the results and help align them with your expectations.
Usage of Blocklists
On the other hand a team of Clickworkers can be assembled that you wish to exclude from future tasks, and thereby define as a blocklist. This is especially useful when you personally weren’t as pleased with the results, for example their text style, produced by these Clickworkers. But it also makes sense to create a blocklist of Clickworkers for subsequent jobs like online surveys, to prevent the same workers from taking part in the survey again.
In the following, we explain step by step to you how the building of teams works.