Search Relevance

To optimize the search function of your website, our Clickworkers will examine any number of search results and evaluate them according to their search term relevance. You can improve the algorithms of your search function by integrating these evaluations.

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  • TMobile
  • Kiveda
  • TennisPoint
  • WeFi
  • Honda
  • Sharewise

Fields of application

  • Evaluation of results when searching for products
  • Evaluation of results when searching for services
  • Evaluation of results when searching for travel offers
  • Evaluation of results when searching for expert answers and tips
  • Evaluation of results when searching for companies, organizations and institutions
  • Evaluation of results for employment searches


  • Increase the search function quality
  • Increase user satisfaction
  • Reduce the jumping-off rate
  • Increase the conversion rate
  • Speed – quick evaluation of thousands of search results
  • Scaleable throughput
  • Flexible workforce
  • Quality assured results
  • API Connection

Search Relevance

You will need a search function on your site as soon as you present large quantities of data on your website, whether they are for purchasable products or to provide information. This is the only way to ensure that the visitors will find the desired products and information quickly and easily. If visitors cannot find the product immediately they often lose patience and the jumping-off rate is high.
The search function must work perfectly in order to provide visitors and potential customers of your site ideal service and not just a simple search tool. This means that the results must entirely meet the search inquiry, as well as customer and user expectations. We will be glad to help you achieve the optimization of your search functions.

Our large network of Clickworkers will examine the results of search inquiries via your search function and evaluate them according to their relevance to the given search term. Because our Clickworkers are so numerous and based throughout the world they can also evaluate thousands of search results in various languages. The Clickworkers evaluate the results according to their local reference, as well as their actual or subjective relevance.
If you incorporate these evaluations with the algorithms of your search function you will greatly improve the quality of your search results. In this case, the “human mind” is decisive for the quality of the search results and for them to correspond to the expectations of the human user.

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Direct quote

“The “human factor” was missing in our programming. The search results were always logical but often did not meet the expectations of the user, or they were lacking local references. The clickworker crowd replaced the missing factor. Using their common sense, they evaluated as many as 4,000 search results daily, and supplied valuable specifications for the optimization of our search engine program.”

Marc B., Managing director of an international trade and information directory

Case Study

To exemplify our “Search relevance” solution we have provided a practical case study here.

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Full Service Search Relevance

We are a full-service provider and offer numerous crowdsourcing solutions and services for the entire search relevance order. We discuss the order with you, advise you with regard to the options, setup the project, divide it into small, individual research jobs and offer these tasks to qualified Clickworkers for processing. After consulting with you, we implement suitable quality assurance measures and make the payments to the Clickworkers for you.

Get in touch with our service team. Your personal adviser and contact person will be delighted to handle your request and advise you!

Contact our sales team +49 201 9597180 +1 415 6897781

Order specifications

In order to provide the best possible advice regarding an inquiry or order of our search relevance services, we will need the following basic information:

  • In which languages are the search results that will be evaluated?
  • What are the criteria according to which the search results will be evaluated?
  • What sectors do the search results you want to have evaluated come from?
  • How many search results do you want to have evaluated (order volume)?
  • What are the quality requirements?
  • Will you need an API connection?

This is how it works

  1. Contact us to discuss your individual project regarding the evaluation of the search results of your search engine or function.
  2. We set the project up online, divide it into individual microtasks and make it available to Clickworkers who are qualified to work on your project.
  3. Our Clickworkers will check the current search results, and evaluate them based on the evaluation criteria you have provided and according to their relevance.
  4. On request, all classifications will be checked by a second Clickworker to ensure correct results.
  5. The verified results will be sent to you in an Excel sheet via email or directly via API connection at the requested intervals.

More one-stop service

Our “Search Relevance” solution can also be combined and expanded with other solutions and services:


Our API enables the seamless transfer of the order results into our systems.

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Image & Video Tagging

Use our “Image & Video Tagging” service to have your given images, videos and other files tagged with search terms. These will also be found in the search field when the respective terms are entered.

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SEO Texts

You can use our “SEO Texts” service to have search engine optimized texts created to match your individual images or videos, and further improve your search engine ranking.

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