Search Relevance

Improve Your Algorithms with the Human Touch

Search algorithms should understand the context of user’s queries; they should be accurate, as users expect precision and a seamless search experience. Training your algorithms to perform the way humans think isn’t easy. This task often require a human’s touch in order to do it right.

That’s where Clickworker comes in. Our search relevance service helps you train and improve your algorithms by feeding them data so they perform the way you need them to. With over 1.3 million Clickworkers ready to help, this service is offered globally, in multiple languages, and is guaranteed to create the best user experience. Contact us today and we’ll show you how the human touch can help you get more value out of your search algorithms.

Contact our sales team today
  • TMobile
  • Kiveda
  • Epoq
  • Groupon
  • Honda
  • Sharewise

Application Examples:

  • Evaluation of search function results when searching for:
    • Products
    • Services
    • Travel offers
    • Specialist answers and tips
    • Companies, organisations and institutions
    • Job offers
  • Evaluation of search engine results

Key Benefits

  • Increase overall search function or engine quality
  • Improve user satisfaction
  • Reduce bounce rates
  • Increase conversion rates
  • Quickly evaluate the results of thousands of search results
  • Scaleable throughput
  • Access to a flexible workforce
  • Quality-assured results
  • API connection

Top Search Relevance Performance
to push your e-business forward

You need search functions that work for your e-business. If your business showcases a high quantity of products, services, and/or other important information, you need to make them easily findable and properly displayed to create the best search experience for users. This is the only way to guarantee that your visitors will find what is relevant to them. When your visitors struggle to find what they need, they will leave your website and do business elsewhere, increasing your bounce rate and reducing customer satisfaction in the process.

The search function of your website has to work flawlessly in order to provide your visitors with an ideal user experience. It needs to be more than just a simple search function, it needs to be an organized database of everything that makes your website what it is. This means that your search results need to pair with specific search inquiries, as well as cater to customer and user expectations. The easiest way to accomplish this is through our search relevance service.

Our large network of Clickworkers examine the results of search inquiries made through your website’s search function and evaluate them according to their relevance regarding the given search term. When you use our search relevance service, you gain access to a dedicated team of thousands of Clickworkers located all throughout the world. We offer multi-language support and evaluate the results according to their local reference, as well as their actual or subjective relevance.

The data and insights you gain with our search relevance service greatly improve your search results when paired with the algorithms that power your search function. We provide valuable insights using our large team of Clickworkers to identify and create a more fluid search experience that corresponds to the expectations of other human users.

Create a search function designed for humans.

Contact our sales team today

 



Direct quote

“The “human factor” was missing in our programming. The search results were logical, but often did not meet the expectations of our users. They lacked local references and other human characteristics. The Clickworker team not only replaced the missing factor, but they immensely improved our search algorithm. Using their common sense, they evaluated nearly 4,000 search results daily, and provided me with valuable specifications for the optimization of our search engine algorithm.”

Marc B., managing director of an international trade and information directory.

Case Study

Check out a case study we completed to better illustrate the effectiveness of our “Search Relevance” services.

View Case Study

Managed Service
“Search Relevance”

We take over the entire process of your crowdsourced project in order to improve the search relevance of your search function results with the support ouf our Clickworkers.
We discuss the project with you, set it up, divide it into small, individual jobs, and offer these tasks to qualified Clickworkers for completion. After consulting with you, we implement the appropriate quality assurance measures and make the payments to the Clickworkers for you.

Please contact a member of our sales team if you are interested in our search relevance services. You will be assigned a personal adviser and main contact who will be happy to explain everything you need to know about it.

Contact our sales team +49 201 9597180 +1 415 6897781

Order specifications

In order to provide the best possible advice regarding our search relevance services, we will need the following information from you:

  • What language will you need the Clickworkers to work in?
  • What specific criteria do you want the search results to be evaluated with?
  • What sectors do the search results you want to have evaluated come from?
  • How many search results do you want to have evaluated (order volume)?
  • Do you have any specific quality requirements for the project?
  • Will you need an API connection?

This is how it works

  1. You contact us to discuss your individual project regarding an evaluation of the search relevance of your search function or engine results.
  2. We set the project up online, test it, separate it into smaller tasks and make these available to Clickworkers who are qualified to work on your project.
  3. Our Clickworkers will check the current search results provided by you, evaluate them based on the evaluation criteria you have supplied us with, and provide you with data that you can use to train your search algorithms.
  4. If requested, all classifications/evaluations will be checked by a second Clickworker to ensure correct results.
  5. The verified results will be sent to you by your assigned project manager in an Excel sheet by email, or directly via an API connection at the requested intervals.

More one-stop service

Our “Search Relevance” solution can easily be combined and expanded upon with many of our other value-added services:

Training data for machine learning & AI

You can use our “Training Data for Machine Learning & AI” service to obtain even more data for optimizing your AI systems and algorithms. Our Clickworkers create or label training data such as voice recordings, photos, texts, or videos.

More information

Image & Video Tagging

Use our “Image & Video Tagging” service to have your given images, videos, and other files tagged with search terms that will improve the visibility of your products and services on your site and on search engines like Google & Co.

More information

SEO Texts

Our “SEO Texts” service equips your website with search engine optimized texts that matches your individual products and services in order to improve your organic search results and to provide your users with informative texts.

More information