Our sentiment analysis services help you to learn more about your customers, e.g. how they interact with your company, and are designed to improve marketing initiatives as well as public relations campaigns to better categorize, understand, and act upon human intent. In addition to sentiment analysis, our expertise extends to creating specialized speech commands datasets, which can further refine the interaction between your products and the voice commands of your customers.
For those interested in further refining their AI models and data collection processes, leveraging a dedicated AI data collection company can provide an additional layer of precision and effectiveness.
It is not an easy task trying to figure out the emotions your customers feel when getting in contact
with your brand, products or services.
Your business is already spending a lot of time and resources trying to better understand your customers.
Our sentiment analysis services help you to learn more about your customers, e.g. how they interact with your company, and are designed to improve marketing initiatives as well as public relations campaigns to better categorize, understand, and act upon human intent.
Put our 6 million Clickworkers to work for you to help you to properly assess the emotional reactions individuals have when engaging with your company on social media and other platforms. Whether it is in picture, video, audio, or text format, we help you to draw meaningful conclusions from this data so that you can get more value out of it. Our network of international Clickworkers is prepared to provide support by quickly and efficiently tagging your vast database of images and videos with the relevant terms. You provide the specifications and our team can tag any image or video, with as many terms of your choosing.
Our network of international Clickworkers is prepared to provide support by quickly and efficiently tagging your vast database of images and videos with the relevant terms. You provide the specifications and our team can tag any image or video, with as many terms of your choosing. In working with the “George Eastman House” photo museum in New York, clickworker was called upon to support the updating of their online archive as illustrated below:
With our sentiment analysis and social media monitoring services, you can easily gauge sentiment when launching new products, dealing with recalls, and other major events that have a direct impact on your business.
In situations where you are dealing with major problems, you can quickly determine major pain points in order to help you to develop a sensible plan to solve them.
Sample task view for our Clickworkers
To further enhance your ability to understand and categorize customer sentiments, especially when visual content is involved, consider integrating image transcription services into your sentiment analysis strategy.
Because our sentiment analysis service is performed by human beings, we provide a high level of quality and can identify the sentiments/moods based on their contextual meaning rather than on individual words. Sarcasm and spelling errors are identified and evaluated correctly. Similarly, our approach to audio data collection leverages a combination of human intelligence and advanced technologies, ensuring high-fidelity inputs for your AI systems. The benefits of our sentiment analysis in comparison to automated tools make the service also interesting for the R&D of artificial intelligence systems.
All sentiment analysis projects processed and completed on clickworker undergo extensive quality controls and are subject to our “majority decision” QA methodology.
One of the benefits of working with clickworker is that your project will be managed from start to finish. That means we handle the entire process for you. When you place your order, we will set your project up and assign a dedicated project manager to oversee it.
Every project is divided into smaller micro-tasks and assigned to qualified Clickworkers only that meet your pre-selected criteria. All results are verified by majority decisions for quality assurance and are sent to you. Start learning what your customers are really saying about your brand.
Contact a member of our managed service team today to learn what our sentiment analysis service can do for you.
How it works:
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We wanted to gather market sentiment and opinions about our newly launched vacuum cleaner as quickly as possible, to avert any possible dissatisfaction with the core product, as well as the extra services we offer. The Clickworkers did an outstanding job and evaluated all of our online feedback very quickly and according to our specifications. Thanks to the analysis data, we were able to act promptly and adapted our product with minor effort, to meet the needs of our customers.
Here are just a few services that our customers often pair with our sentiment analysis and social media monitoring services.
This service helps you to understand customer behavior and the presentation of your brands at the “point of sale.” Clickworkers will visit stores and collect the necessary data using their smartphone, providing you with valuable insights from the PoS.
Our survey service offers you actionable consumer behavior data and consumer opinions. Clickworkers will complete surveys and provide you with valuable feedback.
If your business is supported by AI systems and tools, this service provides you with even more training data to improve its algorithms. Our Clickworkers create or label training data like voice recordings, photos, texts, and videos for you. Furthermore, free available data can be collected on the Internet or compiled on the go/mobile with an app via smartphone by our Clickworkers.
