Together with our large crowd of Clickworkers, we provide prompt evaluation of your sentiment analysis data. Whether texts, videos or audio files, all the files are carefully examined, evaluated and categorized according to the criteria specified by you. The quality of the results is ensured by means of our reliable “majority decision” quality method.Contact our sales team
Retailers, producers and numerous R&D service area project managers greatly value the information they obtain about consumers. Our sentiment analysis service provides you with these data in significant quantities, promptly, quality assured and well structured.
Our global crowd of over 800,000 Clickworkers examines and analyzes unstructured data for you, for example texts, pictures, videos and audio files you want to draw on to identify and extract consumer information. The data are assigned to predefined categories and evaluated according to your requests and questions.
Sample task view for our Clickworkers
You can quickly obtain information about customers from tweets, blog posts, comments and many other entries and consumer traces on the Web, for instance customer opinions about certain products, brands, services, campaigns or topics.
With our sentiment analysis service, you can quickly identify reactions to new products and react to them accordingly. This service also makes it easier to identify quality problems, as well as picking up on market moods and trends that are vital for the success of your marketing campaign and the planned introduction of a new product.
Because our sentiment analysis service is performed by human beings, we provide a high level of quality and can identify the sentiments/moods based on their contextual meaning rather than on individual words. Sarcasm and spelling errors are identified and correctly evaluated. The benefits of our sentiment analysis as compared to automated tools also make the service interesting for the R&D of artificial intelligence systems. The sentiment results can be used as training data for machine learning to increase the intelligence of the systems.
To make sure that you only obtain correct sentiment analysis results, we also ensure the quality by means of our reliable quality method, the “majority decision”.Contact our sales team
“We wanted to gather market moods and opinions about our newly launched vacuum cleaner as quickly as possible, to avert any possible dissatisfaction with the core product as well as the extra services. The Clickworkers did an outstanding job and evaluated all of our online feedback very quickly and according to our specifications. Thanks to the analysis data, we were able to act promptly and adapted our product with minor effort, to meet the customers’ needs.”Lee Min, project manager for an international electronics corporation,
When your order our sentiment analysis in full-service, we handle the entire process for you. We discuss the order with you, advise you with regard to the options, and set up the project for you. Your project is automatically divided into small jobs and will only be offered to qualified Clickworkers; they will view your data, categorize and evaluate them according to your specifications. If necessary, after consulting with you, we deploy, in addition to quality assurance via majority decision, further safeguards. As a last point, we can also prepare the data results individually for you, and make the payments to the Clickworkers.
Get in touch with our service team.
Your personal advisor and contact person looks forward to dealing with your request and will gladly inform you about our sentiment analysis service.
In order to provide the best possible advice regarding an inquiry or order of our “Sentiment Analysis” service, we will need the following basic information:
Our “Sentiment Analysis” solution can be effectively combined and enhanced with many of our other services and solutions.
The “Customer Insights from the PoS” service provides information about customer behavior at the PoS as well as area-wide control of your activities at Points of Sale. Our Clickworkers work on-site and collect whatever data you require with their smartphone.More information
You can use our “surveys” service to obtain information about consumer behavior as well as consumer opinions directly via surveys. Our crowd is ready to assist you as panel respondents.More information
In addition to the “Sentiment analysis” service, this service can also provide you with more training data to train your AI systems. Our Clickworkers create training data, including voice recordings, photos, texts or videos to train your AI systems. Furthermore, freely available data can be obtained on the Internet or collected and compiled on the go/mobile with an app via smartphone.More information