Store Check Made Easy

– Evaluate Retail and Online Shops with clickworker’s Flexible Crowd Solutions –
Want to get real-time insights from the ground that are fast, scalable, and cost-efficient? With our store check solutions, you can gather reliable, on-site data across countless locations and touchpoints. Whether you need detailed documentation of product displays or unbiased evaluations of customer experiences, clickworker connects you with a global crowd that delivers.

From in-store audits to undercover shopping, discover how our crowd can help optimize your retail execution.

Get in touch with us! +1 (212) 878-6686 +49 201 95971830

Benefits of Store Checks via clickworker

Display Audits – Verify Product Placement & POS Compliance

Are your products being presented in-store as planned? Our crowd workers carry out display audits by visiting predefined stores and capturing key information:

Controlling and documenting shelf placement, availability, and promotional displays
Stock availability
Pricing information and additional competitor insights

The data is collected in real time during the store visit – giving you complete insight into your retail presence. Our smart data analysis then sums up the findings and delivers key information:

All photos captured during the display audit are automatically tagged and processed using a workflow-based system. We extract the data relevant to your KPIs, analyze it, and deliver everything in a structured Excel file. Need more? Optional dashboards and custom reports can be set up directly in your clickworker account.

Perfect for trade marketing, merchandising checks, and campaign compliance tracking.

Learn more about Display Audits

Mystery Checks – Experience Retail from the Customer’s Perspective

Get an authentic view of your customer experience with mystery checks. Our Clickworkers act as regular shoppers and evaluate:

Staff friendliness, product knowledge, and service quality
Waiting times and checkout procedures
Cleanliness, accessibility, and store ambiance

Because our Clickworkers blend in naturally, the feedback reflects real-life experiences – ideal for quality assurance, training evaluations, and benchmarking service standards. We also don’t just offer one kind of online or retail mystery check. Instead, our store check services cover:

On-site Mystery Checks
Our Clickworkers visit physical locations like stores, hotels, or restaurants to assess real-world service quality – from first impression to checkout. They act as regular customers to deliver authentic, unbiased feedback.
Online Mystery Checks
Digital channels are just as important. Our crowd tests websites, social media, and email interactions to evaluate usability, responsiveness, and service quality – making sure your online presence delivers on what it promises.
Phone Mystery Checks
Customer service on the phone still matters. We assess call availability, friendliness, competence, and problem-solving skills. Optional call recordings offer additional insights for coaching or compliance.

Explore Mystery Checks

Getting Started with Your Store Check

1 Contact our Managed Service and discuss your requirements and project specifications.

2 We set up the project for you on our clickworker app and recruit Clickworkers.

3 The Clickworkers go into action and collect data from their store check.

4 After an optional internal quality control on our part, the results are sent to your platform.

Why Use clickworker for Store Checks?

Global reach, local precision – Our crowd operates worldwide, always near your points of sale
Fast turnaround – Results often within hours, not days
Flexible setup – Tailored checklists, reporting formats, and validation levels
Seamless integration – Data delivered in the format you need, ready for your systems

Whether you’re a brand, retailer, or research agency, our store check solutions scale with your needs – from pilot runs to ongoing or regularly scheduled audits.

Book a store check from clickworker